Park City Canyons
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1-800-421-5056
Offering affordable, personalized Vacation reservation and Property management services throughout the Park City, Deer Valley and Canyons Areas


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Park City, Utah Vacation Rental Terms and Conditions

Park City Canyons Lodging logo

POLICIES & RULES

*** VERY IMPORTANT: Upon Check-in, the guest is required to report any issues or problems with the property they have rented inorder to avoid being charged for damages resulting from the past guest and to help us with keeping the property in it`s best possible condition.

*** TRAVEL PROTECTION SERVICES: Instead of charging a Security Deposit we now require Accidental Damage Deposit Waiver Insurance. The nominal $25 non-refundable fee covers you for up to $250 if the property or it`s contents are accidentally damaged during your stay, subject to our policies terms and conditions. Any costs not covered by or beyond the $250 of coverage will be charged to your credit card. Refer to the Rental Terms and Conditions received with your confirmation of reservation. Please be advised that intentional damage or gross negligence will result in additional costs and possible legal action.

*** TRAVEL INSURANCE: We highly recommend that our guests select the optional Travel Insurance proviced by CSA which provides benefits for cancelled or interrupted trips as well as for covered unforeseen incidents while on your trip. For more information and to purchase this valuable protection please visit our homepage under the tab: Guest Services-Concierge Services-Travel Insurance.

*** PAYMENT POLICY: All quotes are in US Dollars. A CREDIT CARD DEPOSIT equal to 40% of the room rate total is required to confirm a reservation. The Balance is due 60 days prior to arrival. We accept Personal Checks, Money Orders, Cashiers Checks and Most Major Credit Cards.

CANCELLATION POLICY
1.     If you cancel 60 or more days prior to arrival the Deposit will be returned minus a Cancellation Fee Equal to 10% of the Reservation Total.
2.     Cancellation 59-45 days prior to arrival Forfeits the Entire Deposit.
3.     Cancellation of 44 - 0 days prior to arrival Forfeits the Entire Deposit and Final payment per unit.
4.     No Refunds will be granted for late arrivals, early departures or no shows.
5.     No Refunds will be granted for emergencies involving group members, their families or relatives. Deaths, medical or otherwise.
6.     Snow Guarantee. If ALL 3 Park City Area Resorts fall into a No Snow situation (No Lifts Open) by your scheduled arrival date, all monies paid, less a Cancellation Fee equal to 10% of the Reservation Total (may) be refundable. Notification that you will not be coming due to a No Snow situation is required prior to your arrival date to be considered eligible. Note: If any Lift at one of the 3 Park City Area Resorts opens on or before your scheduled departure date this Snow Guarantee will be VOID. (Park City Area Resorts include: Park City, Deer Valley and The Canyons Ski Resorts)

RULES
1.     NO PETS ALLOWED. Substantial Fines and cleaning fees will be imposed if management determines pets have been in the property. All guests and pets will be immediately evicted with no refunds.
2.     ALL of our units are NON-SMOKING. As per the UTAH STATE INDOOR NO SMOKING ACT. A MINIMUM $1000 Deep Clean charge will be assessed to the guest if management determines smoking has taken place in the unit. All guests will be immediately evicted with no refunds.
3.     Check-in is AFTER 4:00 PM, Check-out is BEFORE 10:00 AM. Late Check-outs will be charged $100 per hour stayed after 10:00 AM on the contracted departure date.
4.     Management reserves the right to access a MINIMUM $100 Cleaning/Damage/Loss charge upon departure if necessary to cover costs associated with these issues.
5.     Management reserves the right to provide Similar accommodations if needed.
6.     TRAVEL INSURANCE - We recommend travel insurance which provides benefits for cancelled or interrupted trips as well as for covered unforeseen incidents while on your trip.
7.     Maximum occupancy per property as stated online must not be exceeded. If exceeded a $100 per person per day charge for the days reserved will be processed and all guests will be immediately evicted with no refunds.
8.     All of our properties are privately owned second homes and in residential communities. PLEASE BE RESPECTFUL AND CONSIDERATE of the property and the neighbors in the community. Loud parties, Noise or Any other disturbances will not be tolerated and deemed grounds for immediate eviction with no refunds.
9.     Our properties are second homes of private owners and have the same potential for problems, breakdowns etc. that any typical home could have. With this in mind, we will make every effort to take care of any issues within the home as quickly as possible, however, refunds will not be awarded to guests for such instances.
10.  All guests are Required to adhere to the Policies, Rules and Regulations of Park City Canyons Properties, Inc. and the Complex and HOA they are residing in.
11.  A $150 charge per piece will be applied for any Keys, Club House Passes, Garage Door Openers, Electronic Access Tabs etc. that were issued to the guest but are not returned to our office at check-out. These items are not to be left in the property upon departure.
12.  We REQUIRE a Valid Credit Card Number to have on file for all reservations. Guest authorizes management company to charge their credit card if required to cover incidentals and other uncovered costs related to their stay.
13.  ALL KEYS, OPENERS AND PASSES ISSUED AT CHECK-IN MUST BE RETURNED TO OUR OFFICE, BY THE GUEST, AT CHECK-OUT, TO AVIOD LOST KEY CHARGES

**By checking the box under the Terms and Conditions window during the reservation process or by confirming any reservation with our company, the Guest hereby agrees and accepts all of the Policies and Rules stated above**

DRIVING DIRECTIONS FROM THE SALT LAKE CITY AIRPORT
1.     Follow signs from Salt Lake International Airport to Route 80 East
2.     Take Route 80 East towards CHEYENNE
3.     Proceed approx. 22 miles to exit 145 (Park City)
4.     Turn Right onto Route 224 towards Park City
5.     Proceed approx. 3.5 miles to signal light for the Canyons Resort /Park West Village, turn Left.
6.     Turn Right at (T) on Village Round Dr.
7.     We work out of our Home, the 2nd House on the Right (3867 Village Round Dr.)
 
CHECK-IN PROCEEDURE: After 4:00 PM (firm)
·       Follow the map to our Home/Office.
·       After hours ‘Check-In’ follow the steps below (Anytime there are no personnel in the Home/Office)
1.     At the top of the steps on the right, you will find the “Lockbox”.
2.     Enter code: 1-3-5 then turn the knob clockwise.
3.     Remove your “Packet” with your name.
4.     Close the “Lockbox” and turn the knob counterclockwise to lock.
5.     The map to your property is in your “Packet”.

CHECK-OUT PROCEEDURE Before 10:00 AM (firm)
·       Follow the map to our Home/Office (please print from email or web site)
·       After hours ‘check-out’ follow the steps below (anytime there are no personnel in the Home/Office). Please refer to the Policies and Rules Document for penalties due to a late check-out.
1.     At the top of the steps on the right, you will find the “Lockbox”.
2.     Enter code: 1-3-5 then turn the knob clockwise.
3.     Place your keys in the “Lockbox” (use your envelope).
4.     Close the “Lockbox” and turn the knob counterclockwise to lock.
5.     ALL KEYS, OPENERS AND PASSES ISSUED AT CHECK-IN MUST BE RETUNED TO OUR OFFICE, BY THE GUEST, AT CHECK-OUT, TO AVOID LOST KEY CHARGES